FAQ

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Content Creator Frequently Asked Questions

 

Do you have content you’d like us to distribute and sell for you? Fill this questionnaire to begin the process immediately. You will be amazed at how quickly you can start earning great income from you work.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_accordion admin_label=”Accordion” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] [et_pb_accordion_item title=”I am an author, what can Otakada do for me?”]

Otakada has a wide range of services and pricing package to help the African author and content creators publish and sell their content in the form of eBooks, audio books, video, paperback and other content to a global audience.

[/et_pb_accordion_item][et_pb_accordion_item title=”How much do you charge authors and other content providers? Do you have a pricing package?”]

Yes. We have different pricing package options to choose from.

 

[/et_pb_accordion_item][et_pb_accordion_item title=”Where do I see my sales?”]

We’ll help you track sales and author earning information in the online Sales Activity, Quarterly Author Earnings, and Payment Remediation reports in your email.

[/et_pb_accordion_item][et_pb_accordion_item title=”How much in author earnings will I receive for each digital content sold?”]

Depending on the package you selected, you will earn the percentage of revenue indicated for the selected package, after retailer commission of between 30% to 70% has been deducted by online retailers.

Example:
A common sales transaction if you publish your content with Otakada.

  • The List Price for your book is $4.99.
  • Retailer/Transaction Fee varies from vendor to vendor.
  • If after retailer commission, we have 2.99 on account.
  • You get $1.49.

[/et_pb_accordion_item][et_pb_accordion_item title=”My friend said he ordered my digital content. Why don’t I see this sale listed in my Sales Activity Report?”]

If ordered from otakada.org site, the order will appear within three days of the sale being processed.

If ordered from another digital store or retailer, the order will appear as soon as we receive monthly sales reports from our partners.

Please note that because each retail partner operates under their own schedules, we cannot control when we receive this information from them.

[/et_pb_accordion_item][et_pb_accordion_item title=”Can you provide me with the names of customers who bought my digital content?”]

Industry practice, consumer privacy rules and Otakada business policy do not allow us to provide this information to you or anyone else.

While we and our retail partners protect the identities of individual customers, we do provide you with as many details as we can in your Sales Activity Report.

[/et_pb_accordion_item][et_pb_accordion_item title=”When will my digital content show up in online stores?”]

Your content will appear on Otakada site within 72 hours after approval. However, we have seen content appear on online retailer’s sites in as little as one day, but it will likely take approximately two to four weeks after your content is formatted for it to appear on retail websites.

Each retailer operates on a different schedule, which we do not control. Your content could show up a little sooner, or it could take a little longer.

[/et_pb_accordion_item][et_pb_accordion_item title=”Can I make changes to my digital marketing copy?”]

Yes. You can update your content and we will resubmit for distribution at no cost to you.

[/et_pb_accordion_item][et_pb_accordion_item title=”What is the difference between a channel or retail sale and an Otakada sale?”]

Sales on otakada.org are more profitable for the author than sales on third-party retail partner sites. When content is sold through the otakada.org website, it is considered an ‘otakada.org sale’ and not distribution charges accrue.

A retail, or ‘channel sale,’ is when the content is sold through any retailer other than otakada.org (like Amazon.com or BarnesandNoble.com).

The per-copy amount you earn will vary depending on where each of your sales take place.

[/et_pb_accordion_item][et_pb_accordion_item title=”Who sets the price of my content?”]

We both do! When we offer your content for sale to our retailers, you will decide on minimum amount you will want to earn in your order submission email. This range ensures that your digital content will be eligible for sale at the widest possible array of digital retailers.

Note: Apple requires all book prices end in $.99. If you price your book differently, we will submit the closest price to Apple to ensure your book is not rejected. For example, if you set your book price at $2.00, we will need to submit it to Apple at $1.99.

[/et_pb_accordion_item][et_pb_accordion_item title=”How do I know the best price for my content?”]

Anywhere between $0.99 and $9.99 is considered an acceptable price.

Research has shown that customers are more willing to purchase a digital content if priced significantly lower than a paperback or hardcover book. We will do the research for you.

[/et_pb_accordion_item][et_pb_accordion_item title=”What’s the minimum and maximum I can charge for my content?”]

Our retail partners’ policies are different. The table  will give you an idea:

RETAILER MINIMUM MAXIMUM
Scribd $1.00 none
Kobo $1.99 $12.99
Barnes & Noble $0.99 $199.00
Amazon $0.99 $200
Sony $0.99 none
Apple $0.99 $39.99
Google $0.99 80% of lowest print price

Please note: Some retailers will offer lower percentage of net for lower-priced books. For example, Amazon and Barnes & Noble pay a smaller percentage for books priced under $2.99

[/et_pb_accordion_item][et_pb_accordion_item title=”Why is a retailer selling my digital content at a lower price?”]

The actual customer price a reader pays for your content may vary if retailers opt to discount your digital list price.

Most will follow the suggested digital list price that you set.

Otakada.org does not control this, as it is at the retailer’s discretion.

[/et_pb_accordion_item][et_pb_accordion_item title=”Can I change the price of my digital content later?”]

Once your content is published, you can change the price.

The price change will show up in online stores in one day to four weeks, depending on the retailer.

But, we recommend you do not change the price of your content more than once every 60 days.

[/et_pb_accordion_item][et_pb_accordion_item title=”When am I paid Author Earnings?”]

You are paid for digital content sold each quarter after that quarter ends.*

  • 1st Quarter: January 1 to March 31 (payments in late May)
  • 2nd Quarter: April 1 to June 30 (payments in late August)
  • 3rd Quarter: July 1 to September 30 (payments in late November)
  • 4th Quarter: October 1 to December 31 (payments in late February)

* You are paid for the content sold in the given quarter time frame once you reach the threshold of $50.00 or more for payments by western Union, PayPal or bank transfer, depending on the lowest transfer fee which will be charged to you.

[/et_pb_accordion_item][et_pb_accordion_item title=”How long does it take to receive payment?”]

It takes about two months after the quarter closes until the Author Earnings are sent to you.

We do not receive the reporting sales information until 30 days after the close of the quarter. We then need additional time to verify, compile, and send the information to you; hence, the two-month time-frame.

[/et_pb_accordion_item][et_pb_accordion_item title=”Can I arrange for someone else to receive my Author Earnings?”]

Only if you transfer the entire rights of your agreement with otakada.org  to that person.

That person would then also hold the copyright for the book. If you would like to arrange this, please contact us.

[/et_pb_accordion_item][et_pb_accordion_item title=”Do I get Author Earnings when I purchase copies of my own content?”]

Any purchases you make of your own content, whether through a retailer or our website will be treated as any other sale of your content.

Thus, you will most certainly receive Author Earnings for each copy that you buy. In the end, it’s basically like you’re receiving an author discount.

[/et_pb_accordion_item][et_pb_accordion_item title=”Can I cancel my digital content after it’s published? Will it be removed from retail sites?”]

Yes and yes. Should you decide to cancel your digital content, contact the Otakada team at info@otakada.org, and we’ll cancel it for you.

Once we cancel your title, the content will be removed from the otakada.org store within 72 hours and taken off other retailer sites within three weeks.

[/et_pb_accordion_item][et_pb_accordion_item title=”Why isn’t my digital content in Apple’s iBookstore?”]

It can take up to three months for your book to appear in the iBookstore.

If your content is still not available after that period, it is possible that Apple did not accept your content.

Apple may choose to deny content due to subject matter, typos, poor editing, or poor formatting.

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Fill this questionnaire to get started immediately.

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